Privacy Policy

This Privacy Policy describes how souq.com  (“we,” “us,” or “our”), collects, uses, shares, and protects the personal information you provide when you visit and use the herbssouq.com website (the “Website”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Website.

Information We Collect:

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when using the Website. This may include your name, email address, telephone number, and any other information you choose to provide.

1.2 Usage Data: We may automatically collect certain information about your visit to the Website, such as your IP address, browser type, operating system, referring/exit pages, and other similar information.

Use of Information:

2.1 Personal Information: We may use the personal information we collect to:

Provide, maintain, and improve the Website and our services.
Respond to your inquiries, and requests, and provide customer support.
Send you important notices, updates, and promotional materials.
Conduct research and analysis to enhance the user experience.
Comply with legal obligations and enforce our policies.

2.2 Usage Data: We may use the Usage Data to analyze trends, administer the Website, track users’ movements, and gather demographic information for aggregate use. This information helps us improve our Website and provide a better user experience.

Sharing of Information:

3.1 Service Providers: We may engage trusted third-party service providers to perform various functions necessary for the operation of the Website and our business. These providers may have access to your personal information solely for the purpose of performing these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Compliance: We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, personal information may be transferred or disclosed to the acquiring entity, who will assume the rights and obligations outlined in this Privacy Policy.

Data Security:

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights:

You have certain rights regarding the personal information we hold about you. These rights may include the right to access, update, or delete your personal information. To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

Children’s Privacy:
The Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. Please review this Privacy Policy periodically for any updates or changes.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy please don’t hesitate to contact us at info@herbssouq.com